Privacy policy

1. General Information

This Privacy Policy explains how Paredes Pino QTC SLP (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit Redo-me (the “Website”) and make purchases from our online shop.

By using this Website, you consent to the data practices described in this policy.

2. Information We Collect We collect the following types of personal data:

  • Personal identification information: Name, email address, shipping and billing address, phone number.

  • Payment information: Payments are securely processed via Stripe and PayPal, and we do not store credit card details.

  • Order details: Products purchased, order history.

  • Website usage data: IP address, browser type, referring website, pages visited (collected via cookies and analytics tools).

  • Communications: Emails, messages, and other correspondence you send us.

3. How We Use Your Information We use your personal information for the following purposes:

  • To process and fulfill your orders.

  • To manage shipping and delivery.

  • To provide customer support and respond to inquiries.

  • To send order confirmations and updates.

  • To improve our website and services through analytics.

  • To comply with legal and tax obligations.

4. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:

  • Payment processors (Stripe, PayPal) for secure transactions.

  • Shipping providers to deliver your orders.

  • Legal authorities if required by law.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights (GDPR Compliance) As a resident of the European Union, you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to certain data processing activities.

  • Request a copy of your data. To exercise these rights, contact us at hello@redo-me.com.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be available on this page.

10. Contact Information

For questions regarding this Privacy Policy, please contact us at:

  • Email: hello@redo-me.com

  • Paredes Pino QTC SLP